We want to welcome Paul Singh, our newest member of the PBwiki family. As the Director of Support, he’ll be responsible for getting you the help and training you need from PBwiki.
Paul has an extraordinary background in Saas (software as a service) support. In the past, he’s built up a support organization for a $48 million dollar SaaS product.
What this means for you
Look for rapid improvements in PBwiki support coming up, including better training materials and answers to common questions.
Welcome, Paul!
4 Responses for "Introducing Paul Singh, PBwiki’s new Director of Support"
Cool. Maybe he can get crackin’ on those 540+ unanswered forum posts: http://forums.pbwiki.com/search.php?search_id=unanswered
Not to mention un-sent Presenter Packs. (I know I can download the flyers, but I wanted to wear my free advertising t-shirt.)
Presenting on Wednesday in Somerset, NJ…
Hi Shelley,
It usually takes from 6-8 weeks for the tee shirt to arrive. Thanks for your patience and good luck with your presentation!
Kristine
Congrats Paul!
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